Privacy Policy

Kenya Stopover is committed to protecting the personal data of travelers using our stopover services. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure.

1. Information We Collect

• Contact details such as name, email address, and phone number.
• Travel details including passport information, arrival/departure dates, and itinerary data.
• Booking preferences and service selections for ETA, meet & greet, and guided experiences.
• Payment and transaction information needed to process secure payments.
• Uploaded documents required for visa or travel support.

2. How We Use Your Data

We use your information to:

• Process ETA visa applications and travel service bookings.
• Confirm and manage your stopover service requests.
• Communicate important travel details, updates, and support information.
• Improve our service delivery and customer experience.

3. Sharing and Disclosure

We may share personal data with:

• Payment processors and banks for secure payment handling.
• Travel partners and service providers required to deliver your booking.
• Regulatory or immigration authorities when legally required.

We never sell your personal information to third parties.

4. Security and Retention

We implement security measures to protect your information and retain it only as long as necessary to fulfill service obligations, comply with legal requirements, and resolve disputes.

5. Your Rights

You may request access to your personal information, ask for updates, or request deletion where applicable. Contact us at info@kenyastopover.com for assistance.

6. Changes to this Policy

We may update this Privacy Policy to reflect changes in our services or privacy practices. When we do, the updated policy will be posted on this page.