FAQs

General Information

  • What is an eTA (Electronic Travel Authorization)?
    An eTA is an entry requirement for visa-exempt foreign nationals traveling to Kenya. It's electronically linked to your passport and is valid for multiple entries.
  • Who needs an eTA to enter Kenya?
    All visa-exempt foreign nationals traveling to Kenya by air need an eTA before boarding their flight. This includes tourists, business travelers, and transit passengers.
  • How long is the eTA valid?
    The eTA is typically valid for 90 days from the date of issue and allows for multiple entries into Kenya during that period.
  • What are the different processing times?
    We offer three processing options: Normal (72 hours) for $50, Urgent (24 hours) for $100, and Super Urgent (12 hours) for $200.
  • Can I apply for family members?
    Yes, you can add additional travelers to your application. Each traveler requires their own eTA, and pricing applies per person.
  • What documents do I need?
    You'll need a valid passport (with at least 6 months validity), a recent passport photo, travel itinerary, and accommodation details.

Meet & Greet Services

  • What is included in the Meet & Greet service?
    Our Meet & Greet service includes airport pickup, fast-track immigration, baggage assistance, and escort to your transportation. Available for both arrival and departure.
  • How far in advance should I book?
    We recommend booking at least 48 hours in advance to ensure availability, though we can accommodate last-minute requests subject to availability.
  • Can I add transportation to my booking?
    Yes, you can add airport transportation for an additional $25 flat rate. This includes transfers between the airport and your accommodation.

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